What you need to know about an ‘expert’ appliance repair
When a new computer is broken or missing parts, you might get a call from the techs.
Or you might hear about a repair that takes three hours to complete.
The person who installs the system might even be your customer service rep.
The idea is to make sure your PC works as it should, without problems.
If you can’t fix it, it can be a long time before you get your computer fixed.
But for some people, they’re getting frustrated by the frustrating process.
It’s called “expert” appliance repair.
And some techs are actually trained professionals, experts who can repair your computer.
“Expert” repairs can cost anywhere from $50 to $300, depending on the hardware you have, the type of computer you’re buying, and the number of people in your household, said Mark Glynn, the owner of Glynn Electronics in Rochester, N.Y. “It’s a little bit of a gamble.
But they do work.”
So if you’ve never had a tech who can fix your computer, here are some tips to help you make the best decision.
First, choose an expert.
“I wouldn’t recommend that you ask a tech for a free repair,” Glynn said.
“You’re paying more than the tech is going to get out of that repair.”
Glynn is a part-time employee.
He’ll take your questions and answer them, and send you a report that includes your options and a repair cost.
If the repair doesn’t work, Glynn will send you an email with more details about what went wrong and how to fix it.
If the repair isn’t possible, Glynnes will try to schedule a technician.
The cost of the repair varies, depending upon the type and size of computer, and whether the repair was done by an expert or by a technician, Gynnes said.
You can call Glynn at 800-927-2583.
If you don’t know how much the repair is, you can always ask the tech to estimate the repair, Gennes said.
But if you have a lot of questions, it’s better to ask the technician, not the tech, Grynnes said, adding that he’s willing to negotiate a deal for the best deal.
If it doesn’t fix, it probably doesn’t.
Experts have reported that computers that have been broken can take weeks to fix, Giannas said.
Sometimes it’s even worse.
“It’s very hard to repair that computer.
You’re looking at a broken part, and it’s not going to work,” Glynne said.
That’s why it’s important to check for a repair kit online.
Glynn says he has a list of companies who will send him repair kits, but they usually aren’t as helpful as the tech.
Glynes recommends calling a repair shop in your area to make an appointment.
“We’ll work with them on that,” Gynne said, but you might have to pay a bit more.
“That’s what I try to avoid,” Gwynnes said of techs who charge you for repair.
“I try to get the tech out of the loop as much as I can.”
To make sure you’re getting the best service, get to know your tech.
They’ll tell you what’s going on and tell you how long the repair process will take.
You should ask for their contact information, too.
“A tech can really make or break your repair,” said David Renn, an appliance repair specialist in Lake Forest, Ill.
“They can really help you.”
He said he’s seen a lot more techs come in for free repairs than he expected.
“A lot of times it’s the tech that has no idea what he’s doing,” Renn said.
He recommends checking out the repair kit you’re ordering online.
If your computer’s broken, you may have to wait longer than a week before your repair kit can arrive, but if it’s already done, you should be able to get it to you in about an hour, Renn noted.
If all else fails, you could try calling the tech in person, Gwynns said.
If they don’t have any questions, you have two options: Call the tech and wait to see if he has anything to say, or contact the repair shop to make the repair yourself.
If there’s no tech available, Glinne says, “then I think you’re pretty much screwed.”
Glynnes is one of many people who use a “tune-up” repair kit.
That means you get to pick the parts you want to fix and then get them in there, and then you get the job done.
You pay the tech a small fee for the repair.
The best techs won’t be trained in all of your hardware, so you may want to